Payne & Son (Silversmiths) Limited
 
 
  [ Home ] [ Catalogue ] [ Terms & Conds ] [ Search ] [ View Basket ] [ Checkout ] [ Contact Us ]  

We have endeavoured to give a flavour of both our ranges of antique and contemporary jewellery as well as silver and time pieces for the home and collector.
We have also included one or two jewellery and gift ideas. As a family jewellers firm we pride ourselves on presenting good quality jewellery, fine watches and pieces at competetive prices.
We hope that you will enjoy browsing through our jewellers online shop and website. Our stock of watches, jewellery, silverware, antique silver and many other fine quality pieces, are continually changing and many of the pieces are unique, please come back soon, or email us, if you dont find that special item you looking for.

About Us Payne & Son (Silversmiths) Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at jewellers@payneandson.com

Payne & Son, the jewellers and silversmiths of Tunbridge Wells, is run by one of the oldest families of jewellers in England. Indeed the firm can trace its history back to 1790 in Wallingford. Other shops opened in Abingdon in 1825, Banbury in 1841, Tunbridge Wells in 1870 and Oxford in 1889. Today the Payne family is still represented by Michael Payne in Tunbridge Wells, the seventh generation to become a jeweller. The large clock above the shop in Tunbridge Wells High Street is itself a well-known local landmark.
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard, American Express, Dinners Club, Switch, Visa Delta & JCB. If you are shopping from the UK, or North America or anywhere else, place your order and your credit card company will convert the transaction to British Pounds, US Dollars or your own currency. We also except personal cheques via post.

You will not be charged for an item until it is ready to ship. You may send your credit card information via phone, fax, post or over the Internet. We also take orders by telephone if this is more convenient than a personal visit or e-mail.
Shipping And Handling For orders under £100.00 there will be an automatic handling charge of £10.00 to cover postage, packing and insurance. All orders over £500 are delivery free. Quotations will be given for postage by insured mail overseas and for larger items sent by special delivery within Great Britain. Presents may be gift wrapped at no extra charge.
Delivery Schedule All orders will be sent out within 48 hours if we have the items in stock. If an item you have ordered is out of stock your credit card will not be debited while we contact you to inform you of the expected delivery date.
Back Orders If an item you order is not in stock, we will back order for you where possible. You will always be emailed with the option to cancel your order if you would prefer not to wait.
Tax Charges All prices quoted are inclusice of Value Added Tax (VAT) where appropriate and at the applicable rate. For orders made from the UK or the European Union, 17.5% VAT is included in the price of all new goods. For all other locations you should click the exempt button to reduce VAT to zero where this applies to new goods.
Credit Card Security All credit card numbers are encrypted on the customers PC when the order is placed using 128 bit encryption JAVA applet. They are only decrypted and manualy processed after they reach Payne & Sons secure computer. They are not held in clear text on any web site. No card processing is carried out online. We at Payne & Son believe this is the most secure way of protecting our customers, and processing payment. The following Banks have approved their customers use of this type of encription: Barclays Bank, HSBC and Royal Bank of Scotland.
Guarantee All clocks and watches bought new from Payne & Son carry a two-year manufacturer’s guarantee against defects in materials or craftsmanship. We have every confidence that you will be completely satisfied with our products.
Reaching Us Payne & Son (Silversmiths) Limited
Clock House, 37 High Street
Royal Tunbridge Wells,
Kent,
TN1 1XL
U.K.

Tel: +44 (0) 1892 525874
Fax: +44 (0) 1892 535447
Email: info@payneandson.com

Privacy Policy Payne & Son (Silversmiths) Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses, if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy We have every confidence that you will be completely satisfied with our products. However, if you are not satisfied with any products you buy for any reason, please return them in the condition you recieved them to us within 14 days for an exchange. Please note that when sending a return, the parcel is your responsibility until it reaches us. We therefore suggest that any returns are sent via a delivery method that offers insurance to the value of the item being returned. Remember to enclose your name, address, telephone number with your parcel when returning goods. The return postage will not be refunded.



Remittance Terms We are pleased to accept most major credit, debit and charge cards. These include Visa, Mastercard, American Express, Diners Club, Switch, Visa Delta and JCB. We also take orders by telephone if this is more convenient than a personal visit or e-mail.